Privacy Policy

1. Introduction

GlassBox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our stock prediction service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name (optional), and password when you create an account
• Payment Information: Processed securely by our payment provider (LemonSqueezy). We do not store your credit card details.
• Communication: Any messages you send to our support team

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your subscription payments
• Send you weekly predictions and service updates
• Respond to your inquiries and support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

5. Data Sharing

We do NOT sell your personal information.

We may share your information only in these circumstances:

• Service Providers: With third parties that help us operate the Service (as listed above)
• Legal Requirements: If required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how the Service is used

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

7. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Secure authentication through Firebase
• Limited access to personal data by our team
• Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where retention is required for legal or legitimate business purposes.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and personal data
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, please contact us at support@glassbox.ai.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@glassbox.ai